Frequently Asked Questions
Q1: Do you test all your goods before delivery?
A: Yes, we perform a 100% test on all products before delivery to ensure the highest quality standards.
Q2: How can I obtain a product sample?
A: Simply provide the item number of the sample you are interested in. We will provide a sample invoice and details regarding any associated costs.
Q3: Can we purchase in small quantities for a trial?
A: Yes, we accept sample orders and small quantity orders thanks to our robust and flexible supply chain.
Q4: What is the warranty on your educational toys?
A: We guarantee all products are qualified upon receipt. In the rare event of broken parts, please provide detailed photos and we will issue replacement parts.
Q5: Is it possible to customize products with my own logo?
A: Yes, OEM and ODM services are available. We offer low MOQ customization and project solutions with short lead times.
Q6: Why should I choose your STEM products?
A: We provide full technical support, 24-hour service response, and a 1-year warranty period to ensure complete confidence in our quality.
Briy Toys
