Q
When can I get the quotation for my enquiry?
We usually quote within 24 hours after we get your inquiry (except weekends and holidays). If you are very urgent to get the price, please contact us so that we can offer you a quote.
Q
Can I get a sample before bulk production?
Yes. The normal production progress is that we will make a pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
Q
How long can I get this sample?
After receiving the sample charge and all the material & design being confirmed, the sample time is 7 days and express delivery usually needs around 7-10 days.
Q
How to handle quality control?
All products will be 100% checked before shipment. Also, we will carry out quality control according to the needs of customers. The inspection fee will be borne by the customer.
Q
What's your after-sales service?
We offer 100% worry-free after-sales service. If the customer finds an error upon receiving the goods and the error is caused by us, we will immediately re-produce and deliver the goods free of charge. If the error is caused by the customer, we will help restart production at cost price and apply to the transportation company for delivery at the lowest freight price.
Q
Can we customize the logo and packing for the board game?
Yes, OEM and ODM services are fully accepted. We can customize the packaging (such as a color box) and print your specific logo according to your requirements.
Briy Toys
