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What are the accepted trade terms and shipping ports?
We support FOB, CNF, CIF, and EXW trade terms. The primary loading ports are Ningbo or Shanghai.
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What shipping methods do you offer?
Goods can be shipped according to your preference by sea, by air, or via express delivery.
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What are your payment terms?
We accept T/T with a 30% deposit before production and 70% balance against the B/L copy. We also accept 100% irrevocable L/C at sight, PayPal, and Western Union.
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What is the lead time for samples and mass production?
The sampling lead time is between 7 to 14 days. For ODM and OEM orders, the delivery time is approximately 45 to 55 days.
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Do you provide a product warranty?
We guarantee that all received products are fully qualified. In the event of any broken parts, please send us detailed photos via email, and we will arrange replacements according to the actual conditions.
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Are the materials eco-friendly, and can you provide FSC certified items?
Yes, we strictly use professional and certified eco-friendly materials. We comply with FSC regulations to maintain a sustainable approach, which is available upon request.