Q1: Are you manufacturer or trading company?
We are the manufacturer and we invite customers from all over the world to visit us. We attend different exhibitions every year. Our sales department is run separately from the factory, but under the same boss.
Q2: How to proceed with the sample and what is the sample time?
1. For customized products, you can provide your design file to us. If you are new here, our designing team will help you on the design details. For OEM & ODM products, it normally takes about 1 week.
2. For some easy customized products, we always offer free samples for clients. For stock items, because we have a complete supply system, we can send samples free and fast as well. Normally we will send them out within 3 days.
Q3: How to ship the order to us?
1. We can ship the goods by sea to your nearest sea port. We support FOB, CIF, CFR conditions.
2. We can deliver by DDP service directly to your address, including tax costs, so you don't need to do anything or pay any extra fees (such as sea DDP, train DDP, air DDP).
3. We can deliver by express, like DHL, FEDEX, UPS, TNT, ARAMEX, special lines.
4. If you have a warehouse in China, we can send directly to your warehouse. If it is close to us, we can send for free.
Q4: How long will it take to receive my order?
This depends on the order itself. Our sales team will quote you the production time before you place the order. Most of our sales representatives have rich working experience, ensuring you get accurate information.
Q5: Why should you buy from us not from other suppliers? And how can we guarantee quality?
1. We are the direct factory, so we have an advantage on price.
2. Most of our sales representatives are experienced workers. We do not only sit in the office, but often go to our workshop, so they are familiar with the production procedure and maintain direct contact with our production manager to provide you with accurate information.
Q6: Do you offer service for E-commerce customers?
1. Yes, we offer a One-stop service for cross-border e-commerce clients, including taking photos, sending free samples, sticking labels, changing packaging boxes, and adding logos.
2. We also offer Drop shipping service.
Briy Toys
