Q1
Can you print with customized logo and package?
Yes, we do. Please provide us with the artwork and target quantity so we can check the corresponding MOQ requirements.
Q2
How long can I expect to get the sample?
It takes 2-3 days to prepare the sample, and we will dispatch it to you within 5 days. Sample costs will be charged and are refundable upon order confirmation if the quantity meets our MOQ.
Q3
How to get the price?
We usually quote within 24 hours of receiving your inquiry. If you have an urgent pricing request, please state it in your communication so we can prioritize your inquiry. For OEM/ODM, please share specifications such as size, quantity, packaging requirements, or model numbers for an accurate price calculation.
Q4
What are the payment terms?
We accept Trade Assurance, TT, and secure payment pathways for both sample orders and regular wholesale orders.
Q5
What is the lead time for mass production?
Lead time depends on the total order quantity and seasonal demand. We generally suggest starting inquiries two months prior to the date you plan to receive the products in your target country.
Q6
What is your terms of delivery?
We accept various delivery terms including EXW, FOB, and CIF. You are welcome to select the arrangement that is most convenient and cost-effective for your logistics requirements.